ORC International Events

Universities benchmarking

23 March

Using ORC International�s expertise in the field of employee research, we will discuss how to get more out of your survey results, the consequences of not taking action on them, and provide advice on how to develop action plans to tackle key problems. As part of this meeting, we will also showcase our new syndicated survey tool for universities, uniengage.

The future of research: doing more with less

15 April

Following the opening of ORC International�s dedicated public services research office in Edinburgh, we would like to invite you to our complimentary afternoon seminar where we will look at innovative research approaches to support the public sector.

Using a series of client examples we will explore and discuss customer research techniques that can be applied in Scotland�s public sector arena, demonstrating how you can get the most out of your research.

The seminar will be followed by a drinks reception, providing an excellent opportunity to network and share best practice with other research professionals.

Get more details here>>

Retail benchmarking

21 April

Using our expertise and innovation in the field of employee research, we will discuss the best methods for retail organisations to tackle employee engagement surveys. Using a series of client examples we will take you through each stage of the process, putting you in the best position to overcome key challenges and come out fighting fit.

In addition to our data exchange session, we will also facilitate an open forum for delegates to discuss burning issues around employee research.

DIY survey solutions from Sphinx

22 April

Please join us at this breakfast event where we will introduce the Sphinx product family amd demonstrate its core capabilities � survey creation, survey distribution and data analysis. Using case studies, we will illustrate the insight that can be gained from using Sphinx.

All attendees will be offered a complimentary one-month evaluation licence of SphinxSurvey, our desktop survey solution.

Get more details here>>

Action planning workshop

27 April

One of the most critical objectives of any employee engagement survey is the extent to which it leads to high impact, sustainable and realistic action. For most organisations, this is a real challenge.

ORC International would like to invite you to a full day interactive workshop specifically designed to guide those involved in turning employee research into action through the four key stages of the action planning process.

Housing benchmarking

6 May

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other housing organisations, as well as network and share best practice with your industry colleagues.

Housing benchmarking

11 May

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other housing organisations, as well as network and share best practice with your industry colleagues.

DIY survey solutions from Sphinx

11 May

Please join us at this breakfast event where we will introduce the Sphinx product family amd demonstrate its core capabilities � survey creation, survey distribution and data analysis. Using case studies, we will illustrate the insight that can be gained from using Sphinx.

All attendees will be offered a complimentary one-month evaluation licence of SphinxSurvey, our desktop survey solution.

Get more details here>>

Central government customer experience benchmarking

20 May

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other central government organisations, as well as network and share best practice with your industry colleagues.

Integrating research and technology

27 May

This half day seminar will provide an opportunity to learn about a range of innovative research techniques applied to customer research across both public and private sectors. This is especially relevant with the recent proliferation of online communities and social networking sites, which are changing the way in which research is conducted.

15th annual employee engagement conference

17 June

This conference will provide insight into how research may be used to help tackle issues and challenges facing HR professionals today.

Leading organisations will present case studies illustrating their experiences of conducting and managing employee engagement research..

Get more details here>>

An early-bird rate of �125 applies to all bookings made before 1 May.

Customer experience seminar

24 June

Through our specialist teams in Customer Experience and Education & Skills we are committed to offering clients actionable research findings that they can use to inform service improvement.

These interactive half-day workshops offer the opportunity learn how research can help transform the services you provide to your clients � residents, learners, current and potential service users � and lead to improved organisational performance.

Schools benchmarking

13 July

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other central government organisations, as well as network and share best practice with your industry colleagues.

Statistics seminar

22 July

Our half-day seminar will explore and discuss advanced statistical techniques that can be applied to employee and customer research across both public and private sectors.

This seminar is aimed at researchers looking to gain an understanding of statistical techniques and learn how we are applying them to gain business insights.

Not-for-profit benchmarking

27 July

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other not-for-profit organisations, as well as network and share best practice with your industry colleagues.

Local government benchmarking

10 August

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other local government organisations, as well as network and share best practice with your industry colleagues.

Police benchmarking

17 August

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other police organisations, as well as network and share best practice with your industry colleagues.

Customer experience seminar

7 September

Through our specialist teams in Customer Experience and Education & Skills we are committed to offering clients actionable research findings that they can use to inform service improvement.

Housing benchmarking

7 October

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other housing organisations, as well as network and share best practice with your industry colleagues.

Annual customer satisfaction conference

12 October

In an increasingly competitive marketplace, today's customers enjoy unprecedented choice, so why should they do business with you? How do you keep them happy and retain them for longer?

At this afternoon conference we will discuss effective research strategies to create an exceptional customer experience.

Integrating research and technology

18 November

This half day seminar will provide an opportunity to learn about a range of innovative research techniques applied to customer research across both public and private sectors. This is especially relevant with the recent proliferation of online communities and social networking sites, which are changing the way in which research is conducted.

Education and skills benchmarking

23 November

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other education and skills organisations, as well as network and share best practice with your industry colleagues.

Action planning workshop

30 November

One of the most critical objectives of any employee engagement survey is the extent to which it leads to high impact, sustainable and realistic action. For most organisations, this is a real challenge.

Central government customer experience benchmarking

2 December

This session will give you a great opportunity to compare your survey results against overall and sector specific norms, measure your scores against other central government organisations, as well as network and share best practice with your industry colleagues.